Chicago Flood Contractors and Local Resources: Your Complete Directory

After a flood, or when you're finally ready to protect your home before the next one, finding qualified contractors fast is critical. Chicago has a well-developed ecosystem of flood mitigation specialists — waterproofing contractors, licensed plumbers for backwater valve installation, restoration companies, and sump pump specialists. This guide covers how to find and vet them, what questions to ask, and the city and county programs that can offset your costs.

Types of Flood Contractors You May Need

Contractor Type What They Do License Required in IL?
Licensed Plumber Backwater valve install, overhead sewer conversion, drain tile Yes — IL Master Plumber License
Basement Waterproofing Company Interior/exterior waterproofing, French drains, sump systems IL Contractor License + Chicago permit
Water Damage Restoration Company Emergency water extraction, drying, mold remediation IICRC certification recommended; IL contractor license
General Contractor Elevation work, utility relocation, structural flood mitigation IL Contractor License
Licensed Surveyor Elevation Certificate preparation for NFIP/LOMA IL Professional Land Surveyor License

How to Find Licensed Contractors in Chicago

City of Chicago Licensed Contractor Lookup

The City of Chicago Building Department maintains a searchable database of licensed contractors who have pulled permits in Chicago. Before hiring any contractor for flood work, verify they're licensed:

Illinois Attorney General Contractor Vetting

Flood-related work is a high-fraud category, especially after major storm events. Before hiring:

  • Check the Illinois Attorney General's contractor complaint database at illinoisattorneygeneral.gov
  • Verify Better Business Bureau ratings at bbb.org/chicago
  • Never pay more than 25% upfront on any restoration contract
  • Get at minimum three written bids for work over $3,000

Contractor Questions to Ask Before Hiring

For backwater valve / plumbing work:

  • Are you licensed as a Master Plumber in Illinois?
  • Will you pull the required Chicago Building Department permit?
  • Do you have experience with the City's Sewer Backup Prevention rebate application? Will you help with it?
  • What type of backwater valve do you recommend — inline ball valve or flapper gate — and why?
  • What's the warranty on parts and labor?

For waterproofing work:

  • Are you recommending interior drain tile, exterior waterproofing, or both — and why?
  • What is the proposed solution for the source of water entry (hydrostatic pressure, surface water, crack injection)?
  • Is the warranty transferable if I sell the house?
  • Are you IICRC (Institute of Inspection Cleaning and Restoration Certification) certified?

Chicago Area Emergency Flood Response Resources

City of Chicago Emergency Services

  • Non-emergency flood reporting: Call 311 or use the CHI311 app. Report flooded streets, backed-up catch basins, and water main breaks.
  • Emergency sewer overflow: For active sewer backup entering your home during a rain event, call 312-744-5000 (Chicago Dept. of Water Management 24-hour line).
  • City-issued sandbags: During declared flood emergencies, the City distributes sandbags at ward service offices. Follow Chicago Emergency Management (@ChicagoOEM) for distribution locations.

Metropolitan Water Reclamation District

The MWRD operates Chicago's flood control infrastructure, including the Deep Tunnel system. During flood events:

  • MWRD flood alerts: mwrd.org
  • Real-time reservoir capacity data available on the MWRD website during major rain events
  • The MWRD also administers a cost-share flood control program for municipalities — check if your suburb is participating

Financial Assistance Programs for Chicago Flood Mitigation

Program Amount Eligibility Contact
Chicago Sewer Backup Prevention Rebate Up to $2,000 Chicago residents; 1-4 unit buildings chicago.gov Buildings Dept.
MWRD Flood Control Cost-Share Varies by project Cook County municipalities mwrd.org/costshare
FEMA BRIC Grants $50K–$1M+ Municipalities, counties; via IEMA iema.illinois.gov
FEMA Hazard Mitigation Grant (HMGP) Varies; post-disaster only Post-federal disaster declaration iema.illinois.gov
IL DCEO Community Development Grants Varies by community Low-to-moderate income homeowners in eligible municipalities dceo.illinois.gov

After a Flood: Immediate Response Checklist

  1. Don't enter standing water: Sewer backup water is a Category 3 biohazard (blackwater). Do not wade through it without protective gear.
  2. Cut power at the panel if water is near electrical: Only if you can safely reach the panel without stepping through water.
  3. Document with photos and video before any cleanup: Required for insurance claims.
  4. Call your insurer within 24 hours: Report claim, request adjuster visit.
  5. Call 311 to report the event: Creates a documented record for future rebate eligibility and emergency assistance programs.
  6. Engage IICRC-certified restoration company: Drying must begin within 24–48 hours to prevent mold. Look for IICRC certification at iicrc.org/find-a-pro.

For a detailed post-flood cleanup process, see our Post-Flood Cleanup Guide. For insurance claim filing specifics, read our Chicago Flood Insurance Guide.

Use FloodReady's Flood Risk Assessment

Before hiring contractors, run our Free Flood Risk Assessment to get a property-specific risk score. It takes about 5 minutes and generates a prioritized list of recommended actions for your specific home type, basement configuration, and proximity to Chicago-area waterways — so you know exactly what to ask contractors to quote.